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Customer Experience: Outcome-Driven Business Strategy

5-Mar-2020 | Sourajit Ghosh | Value Management

Focus on the outcomes first to formulate a winning customer experience strategy.

workers talking at machinery in a factory

Quantify Enterprise Solution Value Impact Using Discrete Event Simulation

9-Jan-2020 | Soudhakar Elumalai | Value Management

Discrete event simulation (DES) simulates the behavior and performance of a real-life process, facility, or system to assess multistep processes.

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