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Make It Local: The Must-Have Consumer Experience In Retail Stores

23-Mar-2020 | Robin Barrett Wilson | Store Experience

Physical stores are indeed an integral part of the retail shopping experience, but not for the reasons that industry traditionalists say.

Woman shopping online

The Intelligent Retail Enterprise: Five Ways Forward

16-Mar-2020 | Patrick Fitzgerald | Store Experience

Retailing is shifting from product-centric to customer-centric models where the customer experience is everything. How do retailers move forward in this environment?

Woman walking into a shop

The Retail Apocalypse That Never Was: What’s Really Next for Brick-And-Mortar Stores

16-Mar-2020 | Robin Barrett Wilson | Store Experience

Understanding consumers' wants, needs, behaviors, and motivations enables retailers to create personal touches that turn window shoppers into fans for life.

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