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RPA, robotic process automation, automation, AI, intelligent technology, customer service

Intelligent RPA: How Software Robots “Augment Humans” In Services (Part 3)

10-Jun-2019 | Pierre Col | Shared Service Centers

Robotic process automation provides better, more efficient customer service while giving employees opportunities for higher-level job duties.

Intelligent Finance Demands Smarter Shared Services

15-Aug-2018 | Werner Zeitlberger | Shared Service Centers

By owning the digital transformation journey, financial executives can protect their own futures – and position the company to excel in the “new normal.”

Reshaping The Value Of Shared Services With Machine Learning

7-Nov-2017 | Manik Narayan Saha | Shared Service Centers

Machine learning frees financial experts from time-consuming manual tasks, streamlining operations and allowing them to concentrate on more complex issues.

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