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How Field Services Can Bring Real Growth To Your Customer Experience

5-Nov-2018 | Shelly Dutton | Self-Services

Apply these four technologies with a purpose to keep down internal cost, increase efficiency, boost information accuracy, and improve the customer experience.

supplier risk, supply chain, GRC, financial services, risk, fraud, third-party supplier risks

Supplier Risk Management In Financial Services: Overcoming The Dangers

31-Oct-2018 | Ruud Willemsen | Self-Services

Third-party outsourcing has helped the financial services industry innovate and boost efficiency and earnings, but it's also increased opportunities for fraud.

Omnichannel Strategies And Digital Transformation In Retail

30-Aug-2018 | Meenal Pathak | Self-Services

Here's how emerging technologies like machine learning and artificial intelligence are transforming customer service and improving customer experiences.

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