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retail, brick and mortar, retail innovation, customer service, IoT, smart store

The Future Of Retail: How IoT Will Power Smart Stores

1-May-2019 | Melissa Burns | Retail Strategy

Smart stores leverage the Internet of Things to give customers the personalized buying experiences they are looking for.

retail, brick and mortar, retail innovation, customer service, AI, automation

Creating The Intelligent Enterprise In Retail (Part 2): AI, RPA, And The Future Store

25-Mar-2019 | Marc Teerlink | Retail Strategy

Process automation and machine learning, as AI’s most important components, have the potential to drive the first big change in retail since e-commerce.

retail, brick and mortar, retail innovation, augmented reality

How Can Technology Reprogram The High Street?

27-Feb-2019 | Shane Finlay | Retail Strategy

Technology – ironically the most obvious factor in the decline of bricks-and-mortar retail – now appears to be its greatest hope.

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