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Customer Experience: How Data Empowers Exceptional CX

29-Jan-2020 | Tamara McCleary | Qualtrics

[Episode 2, Season 2] Customer experience is the last true differentiator businesses have left. Explore how to activate data in your organization to drive exceptional customer experience.

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Managing Experience And Costs On Retail's 2020 To-Do List

15-Jan-2020 | Elizabeth Maffei | Qualtrics

Where is retail heading in the context of private label initiatives, constant change. and experience management?

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The Secret To Winning In A Rising Golden Age For Midsize Businesses

2-Jan-2020 | Timo Elliott | Qualtrics

Technology adoption must deliver two capabilities meaningful for every element of every business: operational agility and an empathetic focus on experiences.

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