Personalized Customer Engagement


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Facing The Most Pressing Critical Priority In Wholesale Distribution Head On

16-Apr-2019 | Michelle Schooff | Personalized Customer Engagement

Beginning your journey to customer-centricity – and reaping the unparalleled benefits of doing so – is easier than you think. Here's how to get started.

luxury, exclusivity, marketing, social media, branding

How Luxury Brand Market Adapts To Modern Conditions

9-Apr-2019 | Melissa Burns | Personalized Customer Engagement

Luxury brands wrestle with embracing digital innovations without affecting their exclusive status.

Christmas nutcracker soldiers on a mantle

Reindeers, Elves, And Machine Learning

24-Dec-2018 | Nicholas Nicoloudis | Personalized Customer Engagement

There’s a lot we can learn from Santa: he always knows exactly what gifts will satisfy each one of his millions of young customers. And now, retailers can too.

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Customer Engagement In Retail – Not Merely About Customer Experience
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