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Connect The Dots Between Experience And Procurement: Q&A With AI Authority Oliver Christie

9-Jul-2019 | Ursula Ringham | Personalized Commerce

Customer experience and procurement don’t often go together. Connect the dots between the two with our Q&A with AI authority, Oliver Christie.

customer experience, experience economy, engagement

Intelligent Enterprises Make The Experience Economy Click With Consumers

21-May-2019 | Rudeon Snell | Personalized Commerce

Consumer buying decisions are greatly influenced by the quality of the experience they receive from the brand, not just by the brand’s product or service.

luxury, exclusivity, marketing, social media, branding

How Luxury Brand Market Adapts To Modern Conditions

9-Apr-2019 | Melissa Burns | Personalized Commerce

Luxury brands wrestle with embracing digital innovations without affecting their exclusive status.

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