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Prioritize Commodity Over Diversifying Processes: Top 5 Best Practices Of Best-in-Class Digitalists, Part 3

11-Dec-2019 | Alexander Greb | PaaS

When evaluating which business processes to move into the cloud, consider which are commodities and which differentiate you from your competition.

The CPaaS Revolution: What You Need To Know

16-Oct-2019 | Rohit Tripathi | PaaS

Communications-platform-as-a-service will open up more opportunities for companies to connect with customers on their preferred channel and timeline.

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Benefits Of CPaaS: Take The Complication Out Of Communication

8-Oct-2019 | Russ Green | PaaS

A recent Ovum study refers communications-platform-as-a-service (CPaaS) as a “quiet revolution” for customer experience professionals. Here's why.

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