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Digitalist Flash Briefing: What Is Customer Success Management? (It’s More Than You Think)

9-Oct-2018 | Bonnie D. Graham | Outcome Economy

Learn what customer success management really means and how it can help your business compete in today's era of the outcome economy.

How To Engage Customer Success Management For Cloud Success

1-Oct-2018 | Michelle Gurney | Outcome Economy

And cloud technology continues to build a foundation for future innovation, customer success management becomes a more critical asset.

customer success management, customer service, outcomes, strategy

What Is Customer Success Management? (It’s More Than You Think)

24-Sep-2018 | Matt Myszkowski | Outcome Economy

Customer success management is all about delivering measurable outcomes consistently throughout the life of the customer.

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