Organizational Change

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CFO guides marketers on experience management strategies

How CFOs Can Help Organizations Break Free Of Silos Through Experience Management

1-Oct-2019 | Vaag Durgaryan | Organizational Change

CFOs are in the perfect position to help organizations improve overall performance by fostering communication and collaboration across the enterprise.

Back-office colleague discuss customer experience processes

Why Back-Office Professionals Should Engage With Customers

16-Sep-2019 | Vaag Durgaryan | Organizational Change

Back-office staff can support the brand, sales, and their own growth by working directly with customers.

Culture Eats Strategy For Breakfast, Innovation For Lunch, And Transformation For Dinner

28-Mar-2019 | Sanja Mestrovic | Organizational Change

If you want your organizational transformation to succeed, empower your employees to lead it. Here's how.

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