Experience Management In A One Order World
16-Sep-2019 | Sahmeer Alli | O Data
One Order and NDC creates an opportunity for airlines to rethink their approach to customer experience and how they manage their partner ecosystem. Here's how.
12-Aug-2019 | Sridhar Ayodhya | O Data
Experience management is all about exploring opportunities for innovation and using those insights to continuously deliver great experiences.
18-Jul-2019 | Bharti Maan | O Data
Capturing experience data and integrating operational data pinpoints inefficiencies in the airplane refueling process that cost, time, money, and satisfaction.