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Businessman at the airport check-in

Experience Management In A One Order World

16-Sep-2019 | Sahmeer Alli | O Data

One Order and NDC creates an opportunity for airlines to rethink their approach to customer experience and how they manage their partner ecosystem. Here's how.

Experience Management: Why It’s Essential For Your Organization’s Strategy And Innovation

12-Aug-2019 | Sridhar Ayodhya | O Data

Experience management is all about exploring opportunities for innovation and using those insights to continuously deliver great experiences.

airline ground employee direct a plane into a gate

Accelerating Business Outcomes In The Experience Economy

18-Jul-2019 | Bharti Maan | O Data

Capturing experience data and integrating operational data pinpoints inefficiencies in the airplane refueling process that cost, time, money, and satisfaction.

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