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Tackling The Digital Language Divide

23-Feb-2017 | Simon Davies | Multilingual

Being able to access to the Internet is not enough to put everyone on an equal digital footing; we must all be able to access it in our own language.

customer experience, customer engagement, customer support, communications, multilingual, international

Five Tips For Providing Multilingual Customer Support

21-Nov-2016 | Simon Davies | Multilingual

Business is largely about understanding people, and providing support in a customer's native language goes a long way toward achieving that.

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