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Business people talking in office

Five Simple Ways To Close The Loop With Customers (And Why You Should Always Do It)

30-Jul-2019 | Stephanie Thum, CCXP | MarTech

Following up with customers after they've given feedback is a must for your company's experience management practices. Here are six simple ways to do it.

Two colleagues collaborating on a new business idea for a marketing campaign

Transforming Business Through Effective Campaign Management Tools

26-Jun-2019 | Desmond Chong | MarTech

The right campaign management tool can boost the success of your customer engagement programs.

messaging, communications, user experience, brand, business communications, customer engagement, chatbot, AI

A Long-Range View Of Business Messaging

20-May-2019 | William Dudley | MarTech

We are starting to see the fruits of a new generation of solutions for messaging – especially business messaging.

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