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Team meets to discuss how to make service management more agile

How To Bring Agility Into Your Service Management – And Why (Part 2)

22-Aug-2019 | Dirk Fuhrmann | IT Agility

Can you inject agility into processes that are already established?

Successful team. Group of young business people working and communicating together in creative office; Shutterstock ID 583591807

How To Bring Agility Into Your Service Management – And Why (Part 1)

15-Aug-2019 | Dirk Fuhrmann | IT Agility

DevOps accelerates all flows of information between customers, internal departments, and the service desk team.

Overcoming Analysis Paralysis And Jumpstarting Digital Transformation: 3 Tips

29-Nov-2018 | Pamela Dunn | IT Agility

Here are 3 tips for jumpstarting your effort, moving beyond the hype, and turning digital transformation into a practical strategy for driving long-term growth.

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