The CPaaS Revolution: What You Need To Know
16-Oct-2019 | Rohit Tripathi | Information Sharing
Communications-platform-as-a-service will open up more opportunities for companies to connect with customers on their preferred channel and timeline.
15-Oct-2019 | Elias Moreira | Information Sharing
When things go wrong, people need real-time, two-way channels – ultimately the same expectations that they’d have in any other aspect of modern life.
8-Oct-2019 | Russ Green | Information Sharing
A recent Ovum study refers communications-platform-as-a-service (CPaaS) as a “quiet revolution” for customer experience professionals. Here's why.
CPaaS: Communications Platform As A Service Accelerates The Intelligent Enterprise
Priority For Corporate Banks: Connectivity With Customer Business Systems
The Importance Of Wisdom To Enable Collective Intelligence
Intel, Flex, UPS Test Blockchain Proof Of Concept
A Soldier's Load: Machine Learning In Defense And Other Industries
How Manufacturing Organizations Can Regain Control Of Their Supply Chain