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The CPaaS Revolution: What You Need To Know

16-Oct-2019 | Rohit Tripathi | Information Sharing

Communications-platform-as-a-service will open up more opportunities for companies to connect with customers on their preferred channel and timeline.

Two firefighters putting out fire in fire simulation training facility

Getting Ahead Of A Crisis: How To Improve Organizational Continuity, Resiliency, And Well-Being

15-Oct-2019 | Elias Moreira | Information Sharing

When things go wrong, people need real-time, two-way channels – ultimately the same expectations that they’d have in any other aspect of modern life.

Two shoppers check mobile messages in London

Benefits Of CPaaS: Take The Complication Out Of Communication

8-Oct-2019 | Russ Green | Information Sharing

A recent Ovum study refers communications-platform-as-a-service (CPaaS) as a “quiet revolution” for customer experience professionals. Here's why.

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