Experience Management In A One Order World
16-Sep-2019 | Sahmeer Alli | IATA
One Order and NDC creates an opportunity for airlines to rethink their approach to customer experience and how they manage their partner ecosystem. Here's how.
9-Sep-2019 | Sahmeer Alli | IATA
The airline industry is transforming from transportation ticket sellers into hyper-personalized retailers of passenger travel experiences.