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customer experience, experience economy, engagement

Intelligent Enterprises Make The Experience Economy Click With Consumers

21-May-2019 | Rudeon Snell | Experience

Consumer buying decisions are greatly influenced by the quality of the experience they receive from the brand, not just by the brand’s product or service.

experience, relationship, customer, experience economy, Amazon, Innovation, customer experience, experience matters

Experience Matters: Make It Relational (Part 1)

10-Apr-2019 | Imran Khan | Experience

Learn why customer experience is important, the key traits of transactional and relational experiences, and how to achieve relational experiences.

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