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Digitalist Flash Briefing: What Is Customer Success Management? (It’s More Than You Think)

9-Oct-2018 | Bonnie D. Graham | Digital Strategy

Learn what customer success management really means and how it can help your business compete in today's era of the outcome economy.

The Innovation Imperative: How Can Government Move At The Speed Of Business And Improve Outcomes?

4-Oct-2018 | Beatrice Olweny | Digital Strategy

Here's how public-sector decision makers can provide a path to broader constituent engagement, empowered employees, and better access to data and services.

Why The Large-Scale Conversion Playbook Is Overdue For A Revision

3-Oct-2018 | Soeren Ruder | Digital Strategy

With constant awareness of emerging technologies, opportunities, and risks, you can acquire a large-scale system that addresses your current and future needs.

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