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Team meets to discuss how to make service management more agile

How To Bring Agility Into Your Service Management – And Why (Part 2)

22-Aug-2019 | Dirk Fuhrmann | Digital Platforms

Can you inject agility into processes that are already established?

Successful team. Group of young business people working and communicating together in creative office; Shutterstock ID 583591807

How To Bring Agility Into Your Service Management – And Why (Part 1)

15-Aug-2019 | Dirk Fuhrmann | Digital Platforms

DevOps accelerates all flows of information between customers, internal departments, and the service desk team.

Digitalist Flash Briefing: Leading The Digital Platform Revolution Across Industries

7-Sep-2018 | Bonnie D. Graham | Digital Platforms

Today’s briefing looks at how the digital platform revolution is transforming companies in multiple industries.

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