Digital Customer Experience

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data management, customer experience, data security

Four Ways To Master Secure Customer Data Management

5-Jul-2018 | Bertram Schulte | Digital Customer Experience

Managing customer data effectively and securely will allow your business to offer more tailored and personalized experiences.

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Digitalist Flash Briefing: Social Selling Insider Secrets: What’s In Your Toolbox? (Part 2)

30-May-2018 | Bonnie D. Graham | Digital Customer Experience

Is social selling a trend or fad? Here's some hard proof that this strategy gives the modern business-to-business sales force a tangible advantage over social laggards.

Digital Experience: The Key To User Delight

19-Apr-2018 | Jason Bloomberg | Digital Customer Experience

Companies’ digital teams should leverage devices, systems, and tools across both systems of record and systems of engagement to deliver the quality of experience that everyone expects.

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