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Experience Management In The Chemical Industry

8-Jul-2019 | Pedro Ahlers | CX

To maximize experience management, chemical companies need to learn how to use the insights generated in the customer journey and those in internal processes.

Movie goers experience a 3D movie at a theater

Gather By The Flickering Light: Some Thoughts For Executives In The Entertainment Industry

3-Jul-2019 | Brenda Boudreaux | CX

The art of captivating customers is thousands of years old, but it’s more sophisticated than ever. The entertainment industry must take notice.

How To Break Down The Barriers To A Better Customer Experience: A Q&A With CX Expert Dan Gingiss

2-Jul-2019 | Ursula Ringham | CX

Great experiences don’t happen in a vacuum. Nor should customer experience management. Break down barriers to better CX with insight from expert Dan Gingiss.

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