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Consumer shops for a new outfit online

The Intelligent Consumer Products Enterprise: Three Ways Forward

9-Mar-2020 | Patrick Fitzgerald | CX

Consumer products companies must become intelligent enterprises that embrace the experience economy, elevating customer experiences over products.

a team gathers around a table in an office to discuss their employee experience

ROX3 From PwC: Boosting Returns On Leadership, Customer, And Employee Experiences

3-Feb-2020 | Matthew Egol | CX

Effective leaders can influence employees to create the kind of company presence that attracts customers.

sales associate swipes a credit card during an in-store transaction

Customer Experience: How Data Empowers Exceptional CX

29-Jan-2020 | Tamara McCleary | CX

[Episode 2, Season 2] Customer experience is the last true differentiator businesses have left. Explore how to activate data in your organization to drive exceptional customer experience.

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