Customer Service Technology

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live chat, live engagement, customer support, mobile

Live Engagement Checklist For The Best Possible Online Experience

20-May-2019 | Priya Iyer | Customer Service Technology

Live engagement ensures that your customers are receiving the best help available from your brand. Here's how to get started.

customer experience at Starbucks

Software Essentials For Superior Customer Experience

6-Oct-2016 | Jennifer Schulze | Customer Service Technology

Successful businesses must provide a superior customer experience that creates customer loyalty and retention. Here are some tools to help you do that.

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