Customer Service

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Intelligent Enterprises Share Secrets To Success In The Me-2-B World

16-Jan-2019 | Judith Magyar | Customer Service

Delivering a great customer experience is essential for growth and for becoming an intelligent enterprise. Here are some examples.

Retail Experiences: Differentiate To Win

14-Jan-2019 | April Tomlin | Customer Service

People love to be treated like VIPs, and organizations that recognize this and execute customer service accordingly are winning.

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Digitalist Flash Briefing: How AI May Revolutionize Digital Advertising

31-Dec-2018 | Bonnie D. Graham | Customer Service

Hear how AI-powered conversational technology is boosting online business advertising.

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