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Agricultural fields farms in Brazil at sunset

The Field Of Gold: Why It Is Time To Rethink Your Customer Service

20-Jan-2020 | Pedro Ahlers | Customer Service

For chemical manufacturers, customer service is about business growth, customer satisfaction, and customer loyalty; efficiency and cost-saving are side effects.

A couple engages in an online e-commerce site on a mobile device

Five Marketing Automating Techniques To Achieve Jaw-Dropping Audience Engagement

26-Dec-2019 | Melissa Burns | Customer Service

Marketing automation doesn't only make a marketer’s life easier; it creates many opportunities that would otherwise be impossible. Here are some examples.

Three shoppers in a shopping mall

This Holiday Season, Be Thankful For A Great Customer Experience

21-Nov-2019 | Richard Howells | Customer Service

Engender thankfulness in your customers to keep them loyal to you over the long term.

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