Customer Relationships

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Transparency And Trust: The Hallmarks Of Digital Twins In Logistics

16-Aug-2018 | Markus Rosemann | Customer Relationships

With digital twins, logistics providers and other supply chain organizations can earn greater trust and respect from their partners and consumers.

consumer products, CPG, manufacturing, supply chain, retail, customer experience

Transform Or Be Left Behind: Why CPG Manufacturers Need To Create New Value Propositions For Their Customers

5-Jul-2018 | Maggie Slowik | Customer Relationships

To avoid brand commoditization and protect their market share, brand-oriented companies must transform to create and maintain a meaningful relationship with their end customers.

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Digitalist Flash Briefing: Brands: Are You Growing Your Love Bank With Customers?

13-Jun-2018 | Bonnie D. Graham | Customer Relationships

Today’s briefing looks at how today’s brands can build a “love bank” with customers.

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