Customer Relationship

Top Stories


The Future Of CRM: Customer Engagement And All Things Digital

24-Aug-2017 | Sam Varghese | Customer Relationship

Digital has changed the rules of the game for both the customer and the enterprise with a new model of value-added engagement where both can win.

How To Increase Engagement, Sales With Customer Communities

30-Nov-2016 | Filiberto Selvas | Customer Relationship

Digital transformation can give your company a powerful, influential role in your industry. Here's how to get started.

What Do Shoppers Want? How Retailers Sometimes Get It Wrong

17-Nov-2016 | Don Gordon | Customer Relationship

Do you really understand what your customers want? Don't forget that the consumer is the true owner of your brand.

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