Customer Journey

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Marketer considers how customers experience a product

Marketers Must Reshape How They Build Trust And Loyalty For Their Brands

16-Jul-2019 | Benjamin Herrmann | Customer Journey

Learn three best practices for marketing strategies to build customer trust and lasting loyalty in the digital age.

retail, brick and mortar, retail innovation, customer service, IoT, smart store

The Future Of Retail: How IoT Will Power Smart Stores

1-May-2019 | Melissa Burns | Customer Journey

Smart stores leverage the Internet of Things to give customers the personalized buying experiences they are looking for.

Embracing Digital Transformation: The Future Of Banking

21-Feb-2018 | Falk Rieker | Customer Journey

Restructuring the business model and processes is critical to any bank’s successful digitalization. Leveraging the cloud can expedite transformation.

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