Customer Data

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Retail associate uses predictive analytics to determine inventory mix

Converting Retail Big Data Into Predictive Insights

21-May-2020 | Kurt Ramcharan | Customer Data

Big data analysis can help retailers move forward more confidently with predictive insights delivered quickly and efficiently.

Runner crossing the finish line

Customer Experience: Outcome-Driven Business Strategy

5-Mar-2020 | Sourajit Ghosh | Customer Data

Focus on the outcomes first to formulate a winning customer experience strategy.

Team of three people shake hands with each other

Trust And Security As A Post-Digital Asset

14-Oct-2019 | Stephane Martin | Customer Data

The risks of security failure are well known. Data breaches come with hefty fines, but the impact on reputation and trust are more harmful in the long run.

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