Customer Centricity

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marketing team discusses improvements to customer experience

Three Ways To Influence How Your Organization Views Customers

26-Jun-2019 | Stephanie Thum, CCXP | Customer Centricity

Practical tips to influence and build a customer-centric mindset.

Consumer browsing through shelves of colorful merchandise

How To Build A Customer-Centric Supply Chain: A Q&A With Data Mastermind Kirk Borne

25-Jun-2019 | Ursula Ringham | Customer Centricity

Learn how to improve your customer experience through digital, intelligent supply chain management with insight from expert Kirk Borne.

supply chain, analytics, data, customer-centricity, sustainability

How Embedded Analytics Help Tame Supply Chain Volatility

22-May-2019 | Richard Howells | Customer Centricity

To transform your supply chain, look for approaches that bring analytics as close as possible to real-time operational processes.

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