Customer Centricity

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Why Midsize Distributors Are Due For A Great Comeback

5-Sep-2019 | Magnus Meier | Customer Centricity

No matter the business model and offering, moving toward a service-oriented path is a significant opportunity for midsize distributors.

marketing team discusses improvements to customer experience

Three Ways To Influence How Your Organization Views Customers

26-Jun-2019 | Stephanie Thum, CCXP | Customer Centricity

Practical tips to influence and build a customer-centric mindset.

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How To Build A Customer-Centric Supply Chain: A Q&A With Data Mastermind Kirk Borne

25-Jun-2019 | Ursula Ringham | Customer Centricity

Learn how to improve your customer experience through digital, intelligent supply chain management with insight from expert Kirk Borne.

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