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customer care, automotive, aftermarket

Automotive Service Leaders: Accelerating Growth In Aftermarket And Customer Care

24-Apr-2019 | William Newman | Customer Care

Customer care and service leaders must prepare to take advantage of opportunities created by growth in the global automotive aftermarket industry.

Win Customers For Life With These 5 Support Tips

20-Aug-2015 | Jennifer Schulze | Customer Care

Post-sale support is key in a cloud-based selling model, as contracts can be cancelled easily. Here's how to win customers for life.

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