Customer Behavior

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a shopper sees a new ad with her mobile device

Instagram Phenomenon In Digital Marketing

6-Jun-2019 | Melissa Burns | Customer Behavior

Social media has changed the way businesses communicate with customers, and Instagram is the one platform you can't afford to ignore.

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Digitalist Flash Briefing: The Digital Economy Rewired Your Consumers’ Brains: 10 Tips For Engaging Them Now

27-Mar-2019 | Bonnie D. Graham | Customer Behavior

Look at 10 ways that can help sales and marketing organizations break through your consumers’ digitally rewired brains.

The Future Of Retail Is Customer Experience

11-Dec-2017 | Betsy Atkins | Customer Behavior

As pressure from e-commerce increases, traditional retailers will need to "sell a story" within the store and focus on optimizing the customer experience,

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