The CPaaS Revolution: What You Need To Know
16-Oct-2019 | Rohit Tripathi | CPaaS
Communications-platform-as-a-service will open up more opportunities for companies to connect with customers on their preferred channel and timeline.
8-Oct-2019 | Russ Green | CPaaS
A recent Ovum study refers communications-platform-as-a-service (CPaaS) as a “quiet revolution” for customer experience professionals. Here's why.
2-Oct-2019 | Felix Heckmann | CPaaS
Cloud-based communications platforms enable companies to connect easily with multiple vendors, channels, and communication solutions.