Consumer Privacy

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trust, online, transparency, rebuilding trust

Building Digital Trust

27-Feb-2019 | Bertram Schulte | Consumer Privacy

When so much of the world’s business is conducted online without any face-to-face interactions, how can a company succeed without trust?

Your Personal Data As A Consumer

29-Aug-2018 | Birgit Starmanns | Consumer Privacy

Where do we draw the line between sharing data on social media forums and the desire to keep your personal data private?

customer experience, customer service, CX, data, privacy

Trust And Understanding: Winning Customer Relationships

8-Jun-2018 | Bernard Chung | Consumer Privacy

Brands are winning customer relationships through trust, love, and understanding – which means using data wisely, and offering an outstanding CX.

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