Dealing With Disruption: A Digital Nudge
26-Mar-2020 | Ryan van Leent | Constituent Experience
Governments can use digital nudges to prevent unintended consequences of crises like COVID-19, such as stockpiling toilet paper.
27-Aug-2019 | Stephanie Thum, CCXP | Constituent Experience
Why governments can and should care about the citizen experience, where things seem to be going right, and why experience management progress can be slow.
8-Jul-2019 | Harald Wouters | Constituent Experience
Sci-fi from the imaginations of those living in the present is not only entertaining, but it can offer tangible lessons about the future.
Why Machine Learning And Big Data Will Produce The Earliest Wins
Overcoming Big Data Challenges With Real-Time Computing
How Future Cities Can Engage Citizens
Improving Customer Empathy With Machine Learning
How The Democratization Of Public Data Could Help Build More Sustainable And Liveable Communities Across Australia
How Buenos Aires Deploys The Internet Of Things To Prevent Disaster
Accelerated Digital Journeys Improve The Lives Of Citizens