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Day in the life of a warehouse operation as part of a larger supply chain

What Is A Great Customer Experience?

22-Jan-2020 | Richard Howells | Commerce

Great customer experience includes the complete customer engagement lifecycle – from design to delivery all the way through to how it performs when they use it.

consumer goods, consumer packaged goods, innovation, CPG

Chasing The Sun: Innovation And Convenience In Consumer Products

29-Oct-2018 | Don Gordon | Commerce

Consumers value convenience, but what they deem "convenient" is a moving target.

customer experience, digital customers, customer engagement

Four Steps To Improve Your Digital Customer Experience

21-Sep-2018 | Bertram Schulte | Commerce

Use these guidelines to empower connected, omnichannel commerce that leads to long-term, loyal digital customers.

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