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Government building in New York City

The Intelligent Public Sector Organization: Three Ways Forward

12-Mar-2020 | Patrick Fitzgerald | Citizen Experience

Rising constituent expectations for service, convenience, and data protection are putting government organizations to the test.

e-government, digitalization, digital government, citizen services, intelligent services

From Digital Government To Intelligent Government

24-Oct-2018 | Peter Selfridge | Citizen Experience

Large governments are looking to smaller governments, global leaders in digital transformation, as models for e-government innovation.

Public Sector 4.0: How The 2018 Budget Will Support Innovation

25-Jul-2018 | Chris Peck | Citizen Experience

The Australian government is responding to aging systems with an industry mindset, working with agencies to improve digital services.

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