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Experience Management In The Chemical Industry

8-Jul-2019 | Pedro Ahlers | Brand Perception

To maximize experience management, chemical companies need to learn how to use the insights generated in the customer journey and those in internal processes.

The Human Element: Employees Offer The Best Boost For Brands

1-Jun-2018 | Mark de Bruijn | Brand Perception

As the heart and soul of your organization, employees can have an enormous positive impact on the customer experience and brand perception. Here’s how.

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