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Building And Maintaining Digital Trust And Brand Loyalty: A Three-Step Process

16-Sep-2019 | Benjamin Herrmann | Brand Loyalty

Three best practices for B2B digital enterprises to reshape the way they build customer trust and maintain brand loyalty.

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Digitalist Flash Briefing: Brands: Are You Growing Your Love Bank With Customers?

13-Jun-2018 | Bonnie D. Graham | Brand Loyalty

Today’s briefing looks at how today’s brands can build a “love bank” with customers.

Brands: Are You Growing Your Love Bank With Customers?

24-May-2018 | Bernard Chung | Brand Loyalty

Brands can create strong, long-lasting customer relationships built on a foundation of trust by utilizing the love bank concept.

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