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businessman reviewing a report and talking on a smartphone with a chatbot

Getting A Bot That Really Works: Best Corporate Architectures For Conversational Interfaces

18-Jun-2019 | Paul Pinard | Bots

The receptionist model creates more sophisticated chatbots that increase service quality along with customer satisfaction.

chatbot, AI, artificial interface, human-machine interface, automation

How Conversation Is Shifting The Paradigm For Intelligent Businesses

25-Apr-2019 | Paul Kurchina | Bots

Advanced chatbot interfaces will deliver what everyone wants from their technology – insight-driven decision-making, swift action, and desirable outcomes.

New Year, New Dots To Connect For Wholesale Distribution

31-Dec-2018 | Werner Baumbach | Bots

The wholesale distribution industry continues to be disrupted and transformed, forcing companies to evolve to survive in a continuously changing world.

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