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It's A Small World After All: Disney Revamps Online And In-Store Retail To Boost CX

20-Oct-2017 | Amy Hatch | B2C commerce

Its no longer enough to offer unique experiences only in person. No amount of magic can transform a bottom line that doesn’t recognize the power of digital.

Artificial Intelligence And Machine Learning Don’t Have To Be Creepy

19-Oct-2017 | Tim Clark | B2C commerce

AI and machine learning don’t have to be creepy. What businesses do with their data, and how mutual value and trust are created with customers, are what matter.

Seven Facts In Retail That Demand Change

6-Oct-2017 | Mark de Bruijn | B2C commerce

Omnichannel, multi-channel, seamless integration, and personalized customer experiences are critical to retailers today. These 7 facts must be addressed.

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