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The Power Of Coordinated Teamwork Across The Consumer Products Ecosystem

24-Dec-2018 | Don Gordon | B2C

With a single connected view of sales, service, marketing, commerce, and beyond, brands can place consumers at the heart of their business.

The Innovation Sweet Spot: Straddling Today And The Digital Retail Enterprise

25-Sep-2018 | Chong Mock Seng | B2C

How can retailers shift to the midway groove where they can remain competitive without ditching all that they have?

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Digitalist Flash Briefing: Must Chatbots Be Voice-Enabled To Improve The Customer Experience?

18-Sep-2018 | Bonnie D. Graham | B2C

Look at how the combination of conversational artificial intelligence and chatbots is transforming the retail customer experience.

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