Experience Management In A One Order World
16-Sep-2019 | Sahmeer Alli | Airlines
One Order and NDC creates an opportunity for airlines to rethink their approach to customer experience and how they manage their partner ecosystem. Here's how.
9-Sep-2019 | Sahmeer Alli | Airlines
The airline industry is transforming from transportation ticket sellers into hyper-personalized retailers of passenger travel experiences.
18-Jul-2019 | Bharti Maan | Airlines
Capturing experience data and integrating operational data pinpoints inefficiencies in the airplane refueling process that cost, time, money, and satisfaction.