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Businessman at the airport check-in

Experience Management In A One Order World

16-Sep-2019 | Sahmeer Alli | Airlines

One Order and NDC creates an opportunity for airlines to rethink their approach to customer experience and how they manage their partner ecosystem. Here's how.

Boarding the plane, departure lounge.

NDC And ONE Order: Personalizing The Travel Experience

9-Sep-2019 | Sahmeer Alli | Airlines

The airline industry is transforming from transportation ticket sellers into hyper-personalized retailers of passenger travel experiences.

airline ground employee direct a plane into a gate

Accelerating Business Outcomes In The Experience Economy

18-Jul-2019 | Bharti Maan | Airlines

Capturing experience data and integrating operational data pinpoints inefficiencies in the airplane refueling process that cost, time, money, and satisfaction.

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