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Car salesman sitting at desk, using telephone while making calculation

Thinking Differently: Redefining The Automotive Dealership Experience In A Time Of Crisis

30-Apr-2020 | Aswin Mannepalli | Aftermarket Service

Car dealerships are finding unique ways to protect their revenue while protecting customers and employees from coronavirus.

Three shoppers in a shopping mall

This Holiday Season, Be Thankful For A Great Customer Experience

21-Nov-2019 | Richard Howells | Aftermarket Service

Engender thankfulness in your customers to keep them loyal to you over the long term.

customer care, automotive, aftermarket

Automotive Service Leaders: Accelerating Growth In Aftermarket And Customer Care

24-Apr-2019 | William Newman | Aftermarket Service

Customer care and service leaders must prepare to take advantage of opportunities created by growth in the global automotive aftermarket industry.

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