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intelligent enterprise, customer experience, experience economy

Intelligent Enterprises Will Win In The New Experience Economy

12-Feb-2019 | Sam Masri

Consumers' new power means companies must not only create better goods and services but also deliver compelling and consistent customer experiences.

Ethics Are The New Aesthetics

12-Feb-2019 | David Jonker and Michael Rander

Consumer demand for ethics-driven business practices offers companies an opportunity to provide a customer experience that fulfills the human need for meaning.

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Digitalist Flash Briefing: Retail’s Next Generation Of Customer Experiences Is A Data-Driven Affair

12-Feb-2019 | Bonnie D. Graham

Data is helping retailers deliver customer experiences that can build a sustainable bottom line.

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