Connecting Direct Materials And Service To Broader Business Areas
23-Jan-2020 | Sudy Bharadwaj
As sourcing and supply chain professionals should look into where specific challenges fit from a process standpoint before considering any solution.
Manufacturing
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What Is A Great Customer Experience?
22-Jan-2020 | Richard Howells
Great customer experience includes the complete customer engagement lifecycle – from design to delivery all the way through to how it performs when they use it.
The Field Of Gold: Why It Is Time To Rethink Your Customer Service
20-Jan-2020 | Pedro Ahlers
For chemical manufacturers, customer service is about business growth, customer satisfaction, and customer loyalty; efficiency and cost-saving are side effects.
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