How Hagleitner Reinvented Its Business With Partnerships

Marina Simonians

In my last post, I wrote about the software revolution enabling digital transformation and how it is creating a world where data is king, software is queen, and partnerships are gold. In the next few posts, I’ll expand on these ideas and share several real-world examples that illustrate how partnerships enable companies in all segments and industries to reinvent their businesses and compete in a connected and data-driven world.

For almost 50 years, Hagleitner Hygiene International GmbH has prospered by manufacturing durable hygiene products for washrooms, kitchens, laundries, hospitality, and custodial work.

While the company’s business is strong, its competitors are fierce and exerting significant commoditization pressure. Rather than engaging in this race to the end, the company’s managers decided to go all-in on digital innovation and use data, software, and partnerships to introduce a new a line of smart hygiene devices and value-added services.

To enable this transformation, Hagleitner powered its digital transformation in just six months by partnering with fast cloud deployment to create senseMANAGEMENT, an IoT-based intelligent monitoring system. This system uses wireless sensors embedded in devices to communicate real-time data to a local edge database and sync it to a larger in-memory database service delivered in the cloud. The system delivers full analytics reporting to generate insights for predicting usage, optimizing maintenance, enabling just-in-time deliveries, and further leveraging data-driven decision-making. With access to these tools, applications, and components, Hagleitner, a traditional equipment manufacturer, is well positioned to use IoT and real-time monitoring services to drive ongoing innovation.

As this engagement reveals, digital transformation is about more than sensors, data, and software. Companies also need to find a partner that is able to help them achieve their goals and act on them. A partnership’s success can be measured by looking at these metrics and asking the question: Were we able to move forward and utilize the expected outcome from this partnership? In Hagleither’s case, the answer was affirmative. Not only can the company utilize the information gathered, but it can also use this data for planning, thereby helping future projects, partnerships, and, ultimately, revenue.

To learn more, get details on how Hagleitner innovated its business model, including its architecture diagram, by reading the full case study, “Using the Internet of Things and the Cloud to Disrupt the Hygiene Business.”

Marina Simonians

About Marina Simonians

Marina Simonians is the Head of Global ISV GTM Strategy at SAP responsible for building new global ISV software driven initiatives for Big Data, AI/ML, Advanced analytics and IoT. With a passion for ecosystems she believes partnerships are most critical success factor in today’s software-driven market.