Must-Ask IoT Questions: How Will You Manage Operator Contracts And Connections?

John Candish

In my previous blog, I shared eight imperative questions that enterprises must ask themselves before building their IoT ecosystems. In this blog of the “Must-Ask IoT Questions” series, I explore the question: How will you manage operator contracts and connections?

IoT solutions that minimize management requirements enable enterprises to focus on their core business, one of the most complicated and laborious aspects of an IoT deployment is negotiating and managing operator relationships.

If the enterprise operates in multiple geographies—hence requiring connections with multiple operators—this complexity only increases. Take, for example, an automobile manufacturer that must track vehicle data when its cars move from one region to another, or a washing machine manufacturer that sells products in different continents. It is critical for these manufacturers to access data and reach connected things that are aggregated and provisioned across multiple mobile network operators or MNOs.

You will want to have an IoT solution that reduces these complexities by connecting all the IoT devices to the most cost-effective operator with the most robust network. Beyond connectivity, you need a provider that manages all the operator contracts.

IoT connectivity is an additional management concern for manufacturers. A global consumer goods manufacturer could easily have more than one million SIMs deployed in its products. To reach that kind of scale, the manufacturer should look for an IoT platform that simplifies management to a single, consistent SIM for all networks and the life of the connected thing.

What can help reduce the IoT deployment complexity? A single:

  • Contract for global connectivity
  • Connection enabling access to networks globally
  • Rich API allowing the connectivity to be integrated into the IoT application or service life cycle

As the size of the IoT ecosystem grows and the management requirements become more complex, it is critical to address these concerns early. I invite you to read the SAP Digital Interconnect whitepaper “Best Practices for Bridging the Physical and Digital Worlds of the Internet of Things” for a deeper dive of the eight must-ask IoT questions.


About John Candish

John Candish leads the global business for SAP IoT Connect 365 for the SAP Digital Interconnect organization His goal is to make connecting IoT devices globally simpler for all enterprises. John has worked in both technical and commercial roles. Prior to his current position, John headed the global business for SAP IPX 365 mobile service for SAP Digital Interconnect.