Take Innovation To The Next Level

Michel Serie

Space Shuttle launchChange is everywhere.  And the speed of change is increasing every year.

At the same time, trends like the sharing economy and digitization are pushing companies to rethink the way they innovate to avoid creating products and services that would not be successful. This new “innovation-making process” also needs to leverage and possibly combine different types of innovation: product, service, business model, process, and technology.

To achieve this, you need to look at how your organization approaches innovation and ask a few critical questions:

  • Where should you focus your innovation energies? Focus on innovation itself. Bring management into high-level discussions focused on innovation as a strategic business model. What obstacles do you face? What needs to change? Where should you dedicate your resources?
  • When you have great new ideas, how do you move them to adoption? Get focused on process. Set up a clear idea management process supported by the latest technology. Then make sure that all relevant groups, from R&D to marketing, are oriented to this new process so that when inspiration hits, you’re ready to move forward.
  • How do you open up company culture for innovation? Start by knocking down the cubicles and bringing people together. Leverage a design-thinking approach to solve all aspects, from the floor plan to portal and social media questions. Build networks that connect everyone to everyone – employees, partners, and customers alike.
  • How do you ensure that innovation takes hold as a business discipline over the long run? Work toward institutionalizing innovation and backing it up with executive oversight. Leverage experiences from experts on building and developing the role and responsibilities of a chief innovation officer.

Picture1.pngTo address all these questions and more, we are leveraging the Innovation Management Framework (IMF). This framework was developed internally to help to look at all the relevant aspects that revolve around:

Strategy and business architecture

• Processes and methodologies

• People and networks

• Orchestration and governance

We are now using this with our customers and have developed a quick, self-explanatory simplified assessment (below). The idea is to tick two boxes for each line: one for where you believe you currently are, and the second for where you want to be.

If you would like to know more, reach out to me, or even better, join us at one of the events we are organizing soon in Europe:

The SAP Innovation Management roadshow is coming to Europe. Don’t miss this unique opportunity to see how to effectively harness the power of enterprise-wide product, service, and business model innovation, based on best practices we are using internally.

September 24th – SAP Lab, Sophia Antipolis, France

Register now:  http://www.scherer-event.com/simple_SAP

When you attend you’ll discover:

  • The power of proven methodologies like design thinking and business model innovation to spark and develop value-generating ideas about customer desirability, technical feasibility, and market viability
  • Solutions for systematically capturing and developing ideas from across your organization
  • How SAP uses the solutions to drive its own entrepreneurship program
  • Our experience of managing innovation within our service and support organization
  • Concrete examples of how our customers are using SAP Innovation Management to reinvent the future

Michel Serie (@Michel_Serie) | Twitter

IMF simplified self assessment_v3

Michel Serie

About Michel Serie

Michel Serie previously held the role of Global Head of Service Innovation at SAP, responsible for service related innovation & Design Thinking.