Utilities


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utilities, customer service, AI, RPA, digital transformation

Why Customer Service Is The New Utilities Battleground

12-Sep-2018 | Adam Lyons

Utility companies must prioritize the effective and intelligent use of data to facilitate great customer service if they want to continue to grow.

Leading The Digital Platform Revolution Across Industries

16-Aug-2018 | Sabine Soellheim

Here's how platform technologies are helping businesses in many industries reach their goals and discover new ones.

Water pipeline --- Image by © Ocean/Corbis

How Your Business Can Stay Afloat When PR19 Enters The Water Market

1-Aug-2018 | Adam Lyons

Life is about to change for water utilities companies in England and Wales, as the 2019 price review is set to change more than what they can charge for water.

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